Terms & conditions

Terms and Conditions

Last Updated: 1/1/2025

1. Introduction and Acceptance of Terms

Welcome to Formatic (“we”, “us”, or “our”). Formatic is a cloud-based SaaS (Software-as-a-Service) platform that provides project management and collaboration tools (“Services”). These Terms and Conditions (“Terms”) govern your access to and use of Formatic’s Services, whether you register for an account or not. By accessing or using Formatic, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use our Services.

2. Nature of the Service

• Service Description: Formatic is offered as a SaaS tool hosted on AWS cloud servers, providing project management and collaboration functionalities.

• Plans Offered: We offer both free and paid plans to cater to different user needs.

• Access Requirements: While certain features are accessible without an account, registering or signing in via Google or the standard sign-up process is required to utilize full functionalities and manage projects.

3. User Accounts and Registration

1. Account Creation

   • Registration Options: Users can create an account by providing their name and email address or by using third-party login methods (e.g., Google).

   • Paid Accounts: For paid plans, additional billing information, including billing address and payment details, must be provided.

2. Account Security

   • Responsibility: Users are solely responsible for maintaining the confidentiality of their login credentials.

   • Notification: Users must promptly notify us of any unauthorized use of their account or any other breach of security.

3. Accuracy of Information

   • User Obligation: Users agree to provide accurate and up-to-date information and to update such information as necessary.

   • Verification: We reserve the right to verify user information and suspend accounts if discrepancies are found.

4. User Content and Intellectual Property

1. User-Uploaded Content

   • Ownership: Users retain all rights and ownership to their uploaded content (“User Content”). Formatic does not claim any ownership over User Content.

   • Storage: User Content is stored securely on AWS servers.

   • Sharing: Users have complete discretion to share their User Content with others. Formatic does not control or influence how content is shared or distributed.

2. Intellectual Property Rights

   • User Representation: Users represent and warrant that they have the necessary rights to upload, store, and share any User Content submitted.

   • No Liability: Formatic is not liable for any User Content uploaded by users. Users agree to indemnify and hold Formatic harmless from any claims arising from their User Content.

5. Prohibited Uses

Users agree not to use Formatic to:

• Illegal Activities: Upload, post, or transmit any content that is unlawful, harmful, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

• Violation of Laws: Violate any applicable local, national, or international laws or regulations.

• Intellectual Property Infringement: Infringe upon or violate the rights of Formatic or others, including intellectual property rights.

• Disruptive Conduct: Engage in any conduct that disrupts or impedes the Services’ normal operations (e.g., distributing viruses, spamming, hacking).

• Data Collection: Collect personal data about other users without their explicit consent.

Formatic reserves the right to take necessary actions, including termination of accounts, against users who engage in prohibited activities.

6. Payment Terms (For Paid Plans)

1. Subscription Fees

   • Payment Obligation: Users subscribing to paid plans agree to pay all applicable subscription fees.

   • Billing Cycle: Fees may be billed on a monthly or annual basis, as selected by the user.

   • Payment Methods: Payments are processed through third-party payment processors (e.g., Stripe, PayPal).

2. Billing and Renewal

   • Automatic Renewal: Subscriptions may automatically renew at the end of each billing cycle unless canceled prior to renewal.

   • Authorization: Users authorize Formatic to charge the provided payment method for subscription fees and any applicable taxes.

3. Refunds and Cancellations

   • Refund Policy: Refunds are provided at Formatic’s sole discretion and are not guaranteed.

   • Cancellation Process: Users may cancel their subscription at any time; cancellations take effect at the end of the current billing cycle.

   • No Refund for Early Termination: No refunds will be provided for early termination of subscriptions.

7. Privacy and Data Protection

• Privacy Policy: We maintain a separate Privacy Policy detailing how we collect, store, and process personal data, including compliance with GDPR.

• Data Handling: Personal data is stored primarily on AWS servers and may be transferred to other jurisdictions as necessary.

• User Consent: By using our Services, users consent to the collection and use of their information as outlined in our Privacy Policy.

8. Disclaimer of Warranties

1. “As Is” and “As Available”

   • Service Provision: Formatic and all related Services are provided on an “as is” and “as available” basis.

   • No Guarantee: We do not guarantee that the Services will be uninterrupted, error-free, or completely secure.

2. No Liability for Downtime

   • Efforts to Maintain Service: While we strive to minimize downtime and restore Services promptly, Formatic cannot guarantee continuous availability.

   • Limitation: We are not responsible for any loss or damage resulting from Service downtime or data unavailability.

3. No Warranty

   • Scope of Disclaimers: To the maximum extent permitted by law, Formatic disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

• Exclusion of Damages: In no event shall Formatic, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of the Services.

• Cap on Liability: Our total liability for any claim related to the Services shall not exceed the amount paid by you for the Services in the twelve (12) months preceding the claim, or £100 if no paid subscription is involved.

• Essential Risk Allocation: Users acknowledge and agree that they use Formatic at their own risk, and that the limitations above are fundamental elements of the basis of the bargain between Formatic and users.

10. Termination of Accounts

1. Termination by You

   • Account Deletion: Users may delete their account or cease using Formatic at any time.

   • Data Deletion: Upon termination, user data may be deleted from our servers unless required by law or necessary for legitimate business purposes.

2. Termination by Us

   • Right to Terminate: Formatic reserves the right to suspend or terminate user accounts at our sole discretion if users violate these Terms or engage in any conduct deemed harmful or unlawful.

   • Service Discontinuation: We may terminate or suspend the Services entirely without prior notice if we decide to discontinue the Services.

11. Governing Law and Dispute Resolution

• Governing Law: These Terms shall be governed by and construed in accordance with the laws of England and Wales.

• Jurisdiction: Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in England, unless an alternative dispute resolution is mutually agreed upon.

• Dispute Resolution Process: Users agree to attempt to resolve disputes informally before pursuing formal legal action.

12. Changes to These Terms

• Right to Modify: Formatic reserves the right to modify or update these Terms at any time.

• Notification of Changes: If material changes are made, we will provide reasonable notice by posting the updated Terms on our website and/or sending an email to users.

• Acceptance of Changes: Continued use of the Services after any such update constitutes acceptance of the revised Terms.

13. Indemnification

• User Responsibility: Users agree to indemnify, defend, and hold harmless Formatic, its directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses arising out of or in any way connected with your access to or use of the Services, including any User Content submitted by you.

• Scope of Indemnity: This indemnification obligation includes, without limitation, legal fees and costs incurred in defending any such claims.

14. Severability

• Clause Independence: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

• Modification of Clauses: The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.

15. Entire Agreement

• Comprehensive Terms: These Terms constitute the entire agreement between you and Formatic regarding the use of the Services and supersede all prior or contemporaneous understandings, agreements, or communications, whether written or oral.

• No Third-Party Beneficiaries: No provision of these Terms is intended to confer any rights or benefits on any third party.

16. Contact Us

If you have any questions about these Terms or need further assistance, please contact us at:

• Email: info@myformatic.com

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